This privacy policy ("Privacy Policy") governs the data collection, processing and usage made by Knowsome. and its affiliated companies and subsidiaries ("Company", "we" or "us") and our privacy practices with respect to the data we collect from individuals who download, access and use our:
This Privacy Policy explains what information we may collect, how such information may be used or shared with others, how we safeguard it and how each of the aforementioned individuals may exercise their rights related to their Personal Data (as such term is defined below), among others, according to the EU General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act (CCPA) where applicable.
In the event you are a California resident and the CCPA apply to you – please review our CCPA Privacy Notice
Please note that this Privacy Policy constitutes an integral part of our End User License Agreement available at: EULA ("Terms"). Definitions used herein but not defined shall have the meaning ascribed to them in our EULA.
If you have any questions about this Privacy Policy, please contact us at: info@itsknowsome.com
THE HIGHLIGHTS
If you have any questions or requests regarding the processing of your Personal Data, or would otherwise like to contact us in connection with this Privacy Policy, please send us an email to: info@itsknowsome.com.
AMENDMENTS
We reserve the right to periodically amend or revise the Privacy Policy which will go into effect immediately upon the implementation of the revised Privacy Policy on our Services, as applicable. The last revision date will be reflected in the “Last Modified” heading located at the top of the Privacy Policy. In the event that we implement any changes that substantially changes our privacy practices, we will provide an applicable notification, subject to applicable law requirements. We recommend that you review this Privacy Policy periodically to ensure that you understand our privacy practices and to check for any amendments.
TYPES OF DATA WE COLLECT AND PURPOSE OF USE
We may collect aggregated, non-personal non-identifiable information which may be made available or gathered via your use of our Services ("Non-Personal Data"). We are not aware of the identity of the individual from which the Non-Personal Data is collected.
We may also collect from you, during your access or interaction with our Services, individually identifiable information, namely information that identifies an individual or may with reasonable effort be used to identify an individual ("Personal Data"). This may include online identifiers, name, emails, etc., subject to applicable law.
If we combine Personal Data with Non-Personal Data, we will treat the combined data as Personal Data.
Non-Personal Data Processed by Us
We collect Non-Personal Data regarding use of the Services, such as technical and aggregated data about you, including: type of browsers; type of operation system; type of device; time and date you access and use the Services; approximate geographical location (i.e., country), and users’ navigation and actions in the website, App and Extension. Non-Personal Data is used mainly for click stream analysis in order to provide, maintain, develop and enhance our Services, including among others, in order to measure and understand the level of engagement with the Services, for general business analytics for ensuring the technical functioning of our Services, for security purposes, etc.
Personal Data Processed by Us
We collect the following Personal Data, and process it in accordance with the purposes and legal basis specified in the table below.
| Type of Data | How Do We Use It? |
|---|---|
|
Online Identifiers
When you access our website, use our App or Extension or otherwise interact with our Widget, we will collect certain online identifiers which includes your IP address. We may also create a random user ID and store it in a cookie in our local storage (if you wish to learn more, please read the "Cookies and Tracking Technologies" section below). |
We use this data for our legitimate interests of (i) operating, providing, maintaining, protecting, managing, customizing and improving our Services and the way in which we offer it; (ii) enhancing your experience; (iii) auditing and tracking usage statistics and traffic flow; (iv) protecting the security of the Services, as well as our and third parties’ rights (subject to applicable law requirements). These online identifiers may also be collected by our service providers for advertising purposes. If we use third party cookies on our website, or in the event the collection of online identifiers, we will obtain your consent if required under applicable law. |
|
Browsing History
When you use our App or Extension, we may collect certain browsing history, such as, the terms you have searched in the App or Extensions as well as other webpages applicable to our Services. In addition, we will also process information regarding the time you have spent in certain webpages. |
We use this data for the purpose of performing a contract – meaning providing you with the Services. For example, the measurement of time spent in certain webpages will be used for the purpose of helping you turning this waste of time into learning. In addition, the browsing history is needed in order to offer you the applicable Educational Content you are interested in. In the event required under applicable law, we will obtain your consent prior to the data collection. |
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Contacting Us
If you voluntarily contact us in any manner whether for support, to submit a request, if you wish to become our Business Partner or for other inquiries, whether by sending us an email or through other means of communications, you may be asked to provide us with your contact information such as your email address and name. |
We will use this data, as well as our contact history, solely for the purpose of responding to your inquiries and provide you with the support or information you have requested. We will retain our correspondence with you for as long as needed, subject to applicable law. |
|
In App Chat
If you decide using our chat feature available in the App in order to correspond with other users online, we will store the nickname you have inserted as well as the correspondence |
We store this data solely for the purpose of providing you with the Services and enabling the operation of the chat. |
|
Log in Through Social Network:
In the event applicable, we may offer you to log in to our Services through your Facebook or Google+ account. If you choose to log in through such accounts, we will process certain information such as your Facebook ID, name and email address. |
We will use this data for the purpose of providing our Services to you, i.e., to designate your account. |
|
Business Partners’ Registration:
If you are or wish to become a Business Partner and implement our Widget, we may offer you the ability to register online you may be required to provide us with certain information such as your full name and email address |
We will use this data for the purpose of performing our contract with you, i.e., to provide the Services and to designate your account. Your contact details will be used in order to send you needed information related to our Services and our business engagement (e.g., send you a welcome message, notify you regarding any updates to our Services, send applicable invoices, etc.) and additional occasional communications and updates related to the Services, as well as provide you with tips related to our Services, and promotional and marketing emails. We may also use the information in order to verify your identity. |
HOW WE COLLECT DATA
Depending on the nature of your interaction with the Services, the above detailed data is collected as follows:
We will ask for your consent to collect Personal Data and offer you the choice to opt-out of such collection if we are required to do so in accordance with applicable law.
COOKIES & TRACKING TECHNOLOGIES
We use cookies and other similar tracking technologies (such as SDKs implemented in our App) when you access the website or interact with our Services. This use is a standard industry-wide practice.
A "cookie" is a small piece of information that a website assigns and stores on your computer while you are viewing a website. Cookies can be used for various purposes, including allowing you to navigate between pages efficiently, as well as for statistical purposes and advertising purposes. You can find more information about cookies at: www.allaboutcookies.org and https://cookiepedia.co.uk.
There are several types of cookies, the three main and common ones are:
The specific cookies and other tracking technologies (such as SDKs implemented in our App) (ours and third party’s) we currently use, purpose of use, their privacy policies and opt-out controls are set forth in the table below:
| Third Party Cookies | Purpose | Privacy Policy |
|---|---|---|
| Analytic, Measurement & Performance Cookies | ||
|
Google Analytics |
Essential, Functionality, Operation. & Security Cookies |
https://policies.google.com/technologies/ads?hl=iwhttps://policies.google.com/privacy?hl=en |
|
Google Ads |
Targeting & Advertising |
|
|
Firebase |
Analytic, Measurement & Performance Cookies |
|
| Third Party SDKs | Purpose | Privacy Policy |
| Analytic, Measurement & Performance Cookies | ||
|
Google PLAY Chrome stores |
Targeting & Advertising |
https://play.google.com/about/privacy-security-deception/https://policies.google.com/privacy?hl=en https://www.google.com/chrome/privacy https://cloud.google.com/bigquery/docs/reference/auditlogs/rest/Shared.Types/Policy |
|
Google Big Query Google Analytics |
Analytic, Measurement & Performance Cookies |
For additional information of our use of Google products, click here.
Cookies Opt-Out
Please note that, most browsers will allow you to erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. By following the instructions of your device preferences, and by adjusting the privacy and security settings of your web browser, you may remove cookies, however, if you block or erase cookies some features of the Services may not operate properly and your online experience may be limited.
Please refer to the support page of the browser you are using. In this regard, following are some links which you may find useful: Google Chrome, FireFox, Internet Explorer, Safari, Edge, Opera
You may opt-out directly from third party retargeting cookies or other ad-technology trackers through self-regulator services like the Network Advertising Initiative’s ("NAI") website – NAI consumer opt-out page or the Digital Advertising Alliance’s ("DAA") website – DAA opt-out page;
Other tracking technologies opt out:
Android – https://support.google.com/ads/answer/2662922 or
iOS – https://support.apple.com/en-il/HT205223.
You may also contact us (see our contact details below), and we will make efforts to assist you.
SHARING DATA WITH THIRD PARTIES
We do not share any Personal Data collected from you with third parties or any of our partners except in the following events:
We may share aggregate or Non-Personal Data with our affiliated companies and additional third parties in accordance with the terms of this Privacy Policy. We may store any type of information on our servers or our cloud servers, use or share Non-Personal Data in any of the above circumstances, as well as for the purpose of providing and improving our website and App, aggregate statistics, marketing and conduct business and marketing analysis, and to enhance your experience.
THIRD PARTIES' LINKS
Our Services may link to other websites of third-parties. Any information you provide on the linked pages is provided directly to this third-party and is subject to that third-party’s provider’s privacy policy. We are not responsible for the content or privacy practices of websites to which it links. Links from our Services to third parties or other sites are provided for convenience. You should learn about the privacy practices of each website before providing them with Personal Data.
YOUR RIGHTS
Data protection and privacy laws may provide you with some of the principal rights (depending on your jurisdiction) with respect to your Personal Data. Please review our Privacy Rights Policy to learn more.
In the event that you contact us and request to exercise any of your rights, we may request that you provide us with certain information in order to verify your identity and locate your data. Such process may take certain period, subject to applicable privacy laws (for example one month under the GDPR and 10-45 days under the CCPA).
If you wish to exercise any or all of the above rights, please fill out the Privacy Rights Request (“PRR”) form available here, and send it to our privacy team at: info@itsknowsome.com
If you wish to receive more information or in the event that you have any additional complaints about your privacy rights, please contact us at: info@itsknowsome.com
DATA RETENTION
Unless you instruct us otherwise or decide to erase you User ID cookie stored in our local storage (to learn more, please read the "Opt Out" section above) and subject to applicable laws, we retain the information we collect for as long as needed to provide our services and to comply with our legal obligations, resolve disputes and enforce our agreements if applicable.
SECURITY
We use physical, technical and administrative security measures for the services that we believe are in compliance with applicable laws and industry standards in order to prevent your information from being accessed without the proper authorization, improperly used or disclosed, unlawfully destructed or accidentally lost. It is important for you to remember however, that unfortunately, the transmission of information via the internet cannot be 100% secure. As such, although we will do our best to protect your Personal Data, we cannot guarantee the security of data transmitted via our website or our App and any transmission of your data shall be done at your own risk.
Please contact us at: info@itsknowsome.com if you feel that your privacy was not dealt with properly or was dealt with in a way that was in breach of our Privacy Policy or if you become aware of a third party's attempt to gain unauthorized access to any of your Personal Data. We will make a reasonable effort to notify you and the appropriate authorities (if required by applicable law) in the event that we discover a security incident related to your Personal Data.
DATA STORAGE
We currently use: (i) our own local storage; (ii) Google Cloud Services as a cloud and storage service provider. Google Cloud's privacy policy is available here: https://www.google.com/policies/privacy/; (iii) Google Firebase services. Their privacy policy is available here: https://firebase.google.com/support/privacy (iv) MongoDB's (of AWS) services. Their privacy policy is available here: https://www.mongodb.com/legal/privacy-policy-aug-27-2013.
CHILDREN
Our Services are not directed nor is it intended for use by children (the phrase "child" shall mean an individual that is under the age defined by applicable law and specifically under the age of 16) and we do not knowingly process a child’s information. We will discard any information that we receive from a user that is considered a "child" immediately upon our discovery that such a user shared information with us. Please contact us at: info@itsknowsome.com if you have reason to believe that a child has shared any information with us.
TRANSFER OF YOUR DATA
We may store or process your Personal Data in a variety of countries including the United States. Please note, that if you are a resident of the EEA we will take appropriate measures to ensure that your Personal Data receives an adequate level of data protection when it is being transferred out of the EEA. If you are a resident of a jurisdiction where the transferring of your Personal Data requires your consent, then your consent to this Privacy Policy includes your express consent for such transfer of your data.
DO NOT TRACK DISCLOSURE
Our website does not respond to Do Not Track signals. For more information about Do Not Track signals, please see: https://allaboutdnt.com/
CONTACT US
If you have any questions about this Privacy Policy, you may contact us as follows: